Questions? Get in touch.

Before you write

Many questions are already answered in the guides – checking there first is often faster than waiting for a reply:

• Installing or opening the program → Help: Windows / macOS
• Shortcuts and everyday use → Help: Using MyClipkeep
• Something not working → Help: Troubleshooting
• Privacy questions → Privacy policy

Writing a good bug report

The more precisely you describe the problem, the faster we can help. A good report looks like this:

Operating system: Windows 11 / macOS 14
MyClipkeep version: 1.0.0
What I did: …
What I expected: …
What happened instead: …

Please never send the contents of your clipboard history or any passwords – we do not need them to help you. Support is provided by email, in English, without a guaranteed response time.

What we can and cannot help with

We can help with: installing and opening the program, questions about features, bug reports, feedback and privacy requests.

We cannot: recover deleted clipboard history (it only ever existed on your computer), reset or close an account (there are no accounts), or see what is on your clipboard.

Postal address

NEW HERE
Immeuble Terra, 250 Rue Maryam Mirzakhani, 34000 Montpellier, France